Schedule:
22.03.2024. Module 1 – The business compass in multicultural communication.
12.04.2024. Module 2 – Basics of being a leader. Self-awareness and planning life-long development.
26.04.2024. Module 3 – Building the leader’s image and authority.
10.05.2024. Module 4 – Strategic management.
23.05.2024. Module 5 – Scheduling and prioritization as the way to efficiency.
7.06.2024. Module 6 – Agility in business – antifragility and mental resilience as a fundament of modern leadership.

This training is the first stage of a programme dedicated to SSC/GBS managers.
LEVEL 1, BLOCK I of the SSC/GBS LEADERSHIP ACADEMY programme consists of six dedicated modules in the development of business (soft) competencies that belong to BLOCK I entitled Leading the self.

This is the 5th module of the whole Block in which you will learn:
Module 5 – Scheduling and prioritization as the way to efficiency

Each module lasts 5h and consists of a theory and a practical part. Implementation of each module in 2024 according to the following schedule:

22.03.2024. Module 1 – The business compass in multicultural communication.
12.04.2024. Module 2 – Basics of being a leader. Self-awareness and planning life-long development
26.04.2024. Module 3 – Building the leader’s image and authority
10.05.2024. Module 4 – Strategic Management
23.05.2024. Module 5 – Scheduling and prioritization as the way to efficiency
7.06.2024. Module 6 – Agility in business – antifragility and mental resilience as a fundament of modern leadership

Training will allow the participants to:
• Better understand what is the direction of supporting functions evolution
• Learn about cultural differences when doing business with different countries (including among others management style, teamwork, communication)
• Identify opportunities linked with standardization and centralization
• Apply continuous improvement approach to achieve process excellence
• Gather the knowledge needed around technology impact (with special focus on process automation)
• Discuss and brainstorm on digital threats and opportunities

A whole programme is dedicated to developing managers with up to 5 years of experience working in the SSC/GBS sector.

MODULE 5
Scheduling and prioritization as the way to efficiency (5 h)

The course provides information on basics of scheduling and prioritization as the way to efficiency of the teams and organizations, as well as a personal productivity with a focus on the shared services centers’ specific needs. The theoretical basis is entwined with practical examples and exercises in the course.

The prioritizing and scheduling can have a significant impact on productivity and overall well-being of an individual, team and entity. Time management and organization often become a prime challenge of the organizations in the rapid changing times.

A proper prioritizing and scheduling the short- and long-term goals can be crucial not only in achieving the company business targets, but also can be a essential in building effective and durable, psychologically resilient teams ready for business marathons rather than sprint runs.

Framework Programme:

1. Maximizing efficiency with advanced scheduling – the relationship between effective leadership and performance in organizations. Managing your time and energy.

2. Time management principles adapted to organizational specific.

3. Self-organization and cultivating high-performing teams.

4. Focus on process optimization, standardization, and high efficacy.

5. Prioritization in the times of rapid change, high-stakes and uncertainty.

*Programme protected by copyright. All rights reserved. Copying, reproduction and use of part or all of the information, programmes contained in the ADN Academy’s offer in electronic or other form without the author’s permission is prohibited.

• In Polish version.

• As a closed training, exclusively for employees of your organisation or centre.